PROMANADE SOFTWARE from MandOS - Clearly the Easiest, Easily the Clearest
for MANAGEMENT SYSTEM DESIGN, PROCESS DEFINITION & MAPPING, ISO COMPLIANCE
T: +44 (0)1224 325230 E: promanade@mandos.co.uk
TEN POINTS TO REMEMBER WHEN DEFINING A PROCESS
1. Decide where it starts.
2. Decide where it ends.
3. Be clear about its objectives.
4. Be clear WHY you are defining it.
5. Be clear HOW users will access the definition, and the level of detail they need.
6. Know where the process fits within the overall management system.
7. Ensure that the people who will be using the process description are competent – or train them.
8. Describe tasks in verb – noun format.
9. Identify logical stages within a process (if relevant) to make the description more readable.
10. (Unless you are defining a process at a high level…) Clarify who is RESPONSIBLE for each task, and who else is INVOLVED (“RACI”).
See also:
TEN COMMON MISCONCEPTIONS ABOUT BUSINESS PROCESSES
ANOTHER TEN MISCONCEPTIONS ABOUT BUSINESS PROCESSES
TEN REASONS WHY PROCESS MAPPING / MANAGEMENT IS OF VALUE
TEN POINTS TO REMEMBER WHEN DEFINING A PROCESS
TEN MISTAKES TO AVOID WHEN DEFINING A PROCESS
TEN OBJECTIVES WHEN CREATING A PROCESS DESCRIPTION
TEN FEATURES TO CONSIDER FOR PROCESS MAPPING / MANAGEMENT SYSTEM SOFTWARE
PROCESS MANAGEMENT GLOSSARY
